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Contact Information

  • Contacting Customer Support

How To's

  • ★ Add or manage a device on your account
  • ★ How to Connect to the Customer Portal
  • ★ How To Sign Up For Service
  • Add or change credit card or billing address information
  • Cancel Service
  • Change Password or Account Information
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FAQ

  • About NAT and Gaming Devices
  • Do I need a modem?
  • How Do I Access the Resident Portal?
  • How to install the RealChoice App on your Roku
  • Router Recommendations
  • Signing into an account without a web browser
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Finding your MAC address

  • Amazon Firestick
  • Android Devices
  • Apple TV, Google Chromecast, Roku Player
  • Echo Dot (Alexa)
  • Gaming Devices
  • iPad, iPhone, or iPod Touch
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