Do I need a modem?

You will not need to purchase or rent a modem to connect to our network. 

Depending on how your community is set up, you will be able to directly connect your computer to our wired or wireless network, set up your account, and get connected.

If your community has wired connections, you can use a wireless router to connect to your wired connection. You will need to make sure it is a router and not a modem or a modem/router combo These will not work on our network. 

You should have received information on how to set up an account from your community manager. If you have further questions or need additional assistance, feel free to contact us.

For information on how to contact customer support, click here.

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