How To Sign Up For Service

Please note: The images provided in this step by step instruction are for reference only. There may be slight differences in the wording or placement of the images shown here and the ones that are on your property's customer portal.


Setting up your Blue Rim account is simple. You do not need to call ahead of your move in date and schedule a time for a technician to activate your service. All of our equipment is preinstalled. You will be able to access the internet the instant you arrive in your apartment home.

When you are in your apartment, connect to the listed Blue Rim WiFi using a computer, phone or tablet (if installed) or connect your computer to the data port in your unit (if your community is wired only). Open up a web browser (Chrome, Firefox, Edge, Safari, etc). You should be automatically redirected to your communities resident portal. 

If you are not redirected, go to in your web browser to reach the customer portal (Note: this link will only work if you are connected to your community’s network).

Once you are on the portal, you can click "Sign Up" to set up an account.


The next page will ask you to fill in your information. Be sure to read and accept the terms and conditions.


After you hit submit, the next page will prompt you to choose a usage plan. Usage plans are differentiated primarily by bandwidth, dependent on where you live (There are no quotas or data caps). Select the usage plan you want to use, add any additional billing information if prompted.

Once you have selected a usage plan you should see a screen letting you know you may now access the Internet.


You are now connected to the internet. To add additional devices, simply connect them to the wireless and log in with the account you just created. They will be automatically added to your account.

For more information on how to manage your account and devices, check out the various how-to's on our support page.

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