Knowledge Base:

Contact Information

• Contacting Customer Support

How To's

• ★ Add or manage a device on your account
• ★ How to Connect to the Customer Portal
• ★ How To Sign Up For Service
• Add or change credit card or billing address information
• Cancel Service
• Change Password or Account Information
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FAQ

• About NAT and Gaming Devices
• Do I need a modem?
• How Do I Access the Resident Portal?
• How to install the RealChoice App on your Roku
• Router Recommendations
• Signing into an account without a web browser
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Finding your MAC address

• Amazon Firestick
• Android Devices
• Apple TV, Google Chromecast, Roku Player
• Echo Dot (Alexa)
• Gaming Devices
• iPad, iPhone, or iPod Touch
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